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The INSURER guarantees, up to the limit established in the Particular Conditions and subject to the exclusions mentioned in these General Conditions, the repayment of the costs incurred in cancelling any reserve or stay by the INSURED, charged by the Agency or any travel suppliers, in application of their terms and conditions, provided that the reserve is cancelled before the trip begins and due to any of the following causes, occurring after the insurance contract has been signed:
The INSURERS will reimburse the INSURED, up to the maximum limit stipulated in the Particular Conditions and subject to the exclusions stated in these General Conditions, a sum agreed for each day of holiday that is not taken. This sum will be established by dividing the sum insured by the number of days established for the trip, subject to the presentation of documents substantiating the cost of the holidays. This cover will apply when the INSURED are forced to interrupt their holidays, due to any of the causes mentioned in cover 1 “COSTS INCURRED IN RESERVE CANCELLATIONS”.
The INSURERS will provide the INSURED with a travel ticket for returning to their habitual place of residence, if the INSURED need to interrupt their trip due to severe damage to their habitual place of residence or work caused by a fire, provided that the fire has required the services of the fire brigade, a successful theft that is reported to the police or authorities, or severe flooding, to an extent that the INSURED are forced to go to these places and such situations cannot be solved by direct family members or other trusted parties, provided that the event takes place after the trip has started. Likewise, the INSURERS will pay for a second travel ticket for the person that was accompanying the INSURED that was forced to return, provided that this second person is also insured under this policy.
If the INSURED must be transported or repatriated as a result of an illness, accident or death, or if the INSURED are rendered unable to drive their vehicle and none of the passengers, if applicable, that accompany the INSURED cannot replace them as driver or transporter, the INSURER, subject to the written authorisation from the owner of the vehicle, will send a professional driver so that they may transport the vehicle and the vehicle’s occupants to their address in their country of origin. The INSURER will only pay the costs incurred by the driver in question, excluding all other costs, such as road tolls, maintenance of the vehicle, petrol costs or the vehicles incurred by the travellers. The INSURED, subject to the laws on the use of powered vehicles and traffic in the countries through which the driver must pass, may not be forced to provide this service, if the vehicle does not meet the legal requirements of each country, or if there are any irregularities in the vehicle or it is not advised that the vehicle be used.
If the INSURED becomes ill, injured or deceased and they were travelling in the sole company of a son or daughter, who is also insured and is less than 15 years of age the INSURERS will organise and pay for the transportation so that someone can accompany the minor until they have returned to their habitual place of residence.
The INSURER will organise and pay the cost of sending any objects that the INSURED have forgotten in the hotel or apartment where they stayed, up to a limit of € 120, provided that the cost of the object exceeds this sum.
EXCLUSIONS
Cover does not extend to cancellations or reimbursements for trips caused by:
7.1 Material Losses. The INSURER guarantees, up to the sum of 300.00 Euros per person, subject to the exclusions stipulated in these General Conditions, the payment of the indemnity for material damage or loss affecting the luggage, during the outbound and return journey in any form of transport contracted with the organisation used to reserve the hotel or apartment and excluding all other forms of transport, as a consequence of:
Valuables are covered up to 50% of the sum insured on the total luggage. The word “valuables” refers to jewellery, watches, precious metals, furs, paintings, works of art, silver and precious metalwork, singular objects, mobile telephones and their accessories, photo and video cameras and their accessories, radios, sound and image content and reproduction media, as well as their accessories, computer information or material of all types, prototypes and remote-controlled/guided accessories, rifles, including their optical accessories, wheelchairs and medical devices, etc. Furs and jewellery are covered only against theft and only when they have been placed in the hotel’s safe or when the INSURED are carrying them with them. Luggage left in vehicles is only INSURED if it is inside the boot and the boot is locked. Between 10 P.M. and 6 A.M., the vehicle must be parked in a closed car park, with a security guard service; this limitation does not apply to vehicles entrusted to a transport company. In no case will the insurance cover luggage stolen from vans or minivans, due to the fact that these vehicles do not have boots with an independent lock. Valuables left inside the boot of a vehicle are only covered when the vehicle is situated in a garage or car park with a security guard service. The application of the proportional rule is expressly annulled in the event of a loss covered under this section and the indemnity will be paid at first risk.
This cover does not extend to:
8.1 Private General Liability. The INSURERS will pay, up to the sum of 30,000.00 Euros per person, or persona, the indemnities that, in accordance with articles 1.902 to 1.910 of the Spanish Civil Code, or similar regulations established in other countries’ legislations, the INSURER will be obliged to pay, in their condition as a private person and as the civilly liable party, the cost of any material damage or personal injuries caused involuntarily to third parties, animals or objects during the trip. The following parties will not be considered third parties for these purposes: the POLICYHOLDER, the rest of the INSUREDS under this policy, their spouses or de facto partners, descendents and ancestors or any other family member that resides with any of them, or any business partners, employees or any other person who in de facto or de jure depends on the POLICYHOLDER or the INSURED, when acting within the sphere of the dependence in question. This limit includes the payment of court costs and expenses as well as the constitution of judicial bails or bonds required from the INSURED.
1. The premiums offered here are valid for two months as of the date of this Insurance Project.2. This Insurance Project is a summary of the Covers and is subject to the exclusions and limitations established in the GENERAL CONDITIONS of the Policy.